End of the 20th century, with the development of computer science and its wide application, we can complete our work more and more effectively and the growing of Internet also make people closed with each other. So, how to use Internet is a problem that we focus on and the application of database technology in Internet is valuable project for discussing.
The title of this graduation project is self-service system for telecommunications customer based on ASP. The development of this system is based on many development tools and technology to achieve, such as the ASP, ACCESS 2000, Dreamweaver MX 2004 and so on. The self-service system mainly includes the onstage of customer operation and the backstage of management by managers. The onstage is the realization of registration and login for users, and then they can modify their information and password, select the charges, select the call records, select the points and browse several kinds of news. Moreover, users also can enter the forum to submit their advice about this system. The backstage manager is mainly responsible for maintenance of users’ information stored in the database. For example, the manager can modify his (her) information and password, add information that users select, insert news information into the database and so on.
