Abstract
Through the survey of college canteen in both of food and survice,based on many factors of affect the student dining satisfacting, construction of the fuzzy comprehensive eva luation method to deal with the practical problems of dining satisfaction. On the basis of many scholars ,this paper selects the "food satisfaction" and "service satisfaction," a total of nine factors of this two types of indicators to establish factors set, by "very satisfied" or "satisfied", "general", "not satisfied" and "unsatisfactory" five reviews to set a eva luation. Application for the fuzzy comprehensive eva luation method, after analysis of the data and normalized ,has been get the level indicators and the weight of overall goal and the eva luation matrix. Based on this model of dining satisfacting,to solve the problem. Then ,you get the conclusion of model is that satisfaction of the three school canteen are almost the same.Finally, some applications of the proposed are to be given.
Keywords: fuzzy comprehensive eva luation College canteen degree of dining satisfaction
eva luation matrix application of dining model