新沙港务有限公司培训体系

工商管理论文编号:GS118  字数:22664,页数:35，有外文翻译

目    录
1 绪论 1
1.1 课题的背景及目的 1
1.2 国内外研究状况 1
1.3 课题研究方法 3
1.4 论文的构成及研究内容 3
2 培训的概述 4
2.1 培训的定义 4
2.2 培训的目的 4
2.3 培训的原则 5
2.3.1 设定目标 5
2.3.2 示范与实践 6
2.3.3 个体差异 6
2.3.4 反馈和强化 6
2.3.5 学习曲线 6
2.4 员工培训成功的条件 7
2.5 培训体系的建立与设计 8
2.5.1 无形培训体系的建设 8
2.5.2 有形培训体系的建设 8
3 新沙港务有限公司培训体系现状 ...11
3.1 新沙港务有限公司简介 11
3.2 新沙港务有限公司组织结构图 11
3.3 新沙港务有限公司人员分布 12
3.4 新沙港务有限公司培训体系 13
3.4.1 培训的需求和目的 13
3.4.2 培训对象和培训内容 13
3.4.3 培训计划 14
3.4.4 教学设计 14
3.4.5 培训的实施 15
3.4.6 培训效果评估培训 16
3.5 计划的落实情况 16
4 公司培训体系存在的问题与问题分析 18
4.1 培训计划脱离需求 18
4.2 培训内容缺少心理培训层面 19
4.3 内部培训讲师质量参差不齐 20
4.4 员工参加培训的积极性不高 21
4.5 培训效果评估不够全面 21
5 公司培训体系问题的解决策略 24
5.1 建立基于员工职业生涯规划的培训体系 24
5.1.1 让员工认识职业生涯管理 24
5.1.2 建立职业管理系统 25
5.1.3 建立企业内部知识传承机制 26
5.2 增加工作应激处理的课程培训 26
5.2.1 创造支持性的组织氛围 27
5.2.2 工作设计的丰富化 27
5.2.3 减少角色冲突和明确组织角色 27
5.2.4 规划职工的职业发展道路并提供咨询 27
5.3 加强内部培训师的管理 27
5.3.1 设立内部培训师的培养课程 28
5.3.2 设立课程培训讲师资格证书 28
5.4 采用开放式讲授 29
5.5 调查员工对培训课的满意度 30
结论 32
参考文献 33
致谢 34
附录 35

摘    要
 在我国，企业的员工培训与开发作为人力资源管理战略的一个重要组成部分，很多企业也对员工培训投入了极大的热情。但如何设计和建立一套科学的、符合我国国情的、能适应知识经济时代企业发展需求的员工培训和开发体系，对国内企业特别是国有企业来说，是一个具有十分重大意义的课题。
 笔者在新沙港务有限公司实习了一个月时间，通过面谈调查、资料分析、个案分析等研究方法，从该公司的培训体系现状和具体落实情况相结合，发现该公司培训体系存在以下五个不足之处：培训计划脱离需求；在培训内容上缺少心理培训层面；内部培训讲师的质量参差不齐；员工参加培训的积极性不高；培训效果评估不够全面。并针对这些问题相对应地提出了解决的措施：建立基于员工职业生涯规划的培训体系；增加工作应激处理的课程培训；加强内部培训讲师的管理；采用开放式讲授；调查员工对培训课的满意度。
 
关键词：员工培训，培训体系，培训计划

Abstract
 In our country, enterprise's staff training and the development took the human resources management strategy an important constituent, very many enterprises also trained to the staff invested the enormous enthusiasm. But how to design and establishe a set to be scientific, to conform to our country national condition, can adapt the knowledge economy time enterprise to develop demand staff training and the development system, specially is the state-owned enterprise said to the domestic enterprise, is has the extremely great significance the topic.
 The author had practised month time in the Xinsha harbor affairs limited company, through research technique and so on face-to-face talk investigation, material analysis, document analysis, unifies from this company's training system present situation and the concrete realization situation, discovered this company trains the system to have following five deficiency: The training plan is separated from the demand; Lacks the psychological training stratification plane in the training content; The interior trains the lecturer the quality to be irregular; The staff participates in training the enthusiasm not to be high; The training effect appraisal insufficiently is comprehensive. And aimed at these questions to correspond proposed the solution measure: Establishment based on staff professional profession plan training system; The increase work should stir up processing curriculum training; Strengthen the interior to train the lecturer the management; Use open style teaches; Investigate the staff to train the class the degree of satisfaction.
 
Key words: Staff's training, training system, training program