农业银行城南支行的员工绩效管理

工商管理论文编号:GS100  字数:22233,页数:31，有外文翻译
目       录
1 绪论………………………………………………………………………………………1
 1.1题目背景及目的……………………………...………………………………..1
 1.2国内外研究状况………………………………………………………………..…2
 1.3题目研究方法…………………………...………….………………………….5
 1.4论文构成及研究内容…………………...………….………………………….7
2 城南支行员工绩效管理的现状……………….…..…….….…………………….8
 2.1城南支行的人力资源现状......................................8
 2.2城南支行的绩效目标体系......................................9
 2.2.1绩效管理的目标...........................................9
 2.2.2绩效管理的制度……………..….………….....……….....……..…10
 2.2.3绩效管理的程序………………………..………..………….....………10
 2.3员工的考核标准............................................10
 2.3.1岗位技能工资的制定.......................................10
 2.3.2激励与惩罚机制……………….......………...…...……………..…12
 2.3.3培训与教育…………….……….....…………...………..……………13
3城南支行员工绩效管理问题分析……………………..………………………….…14
 3.1缺少明确科学的战略规划…….………………….……….……..……………14
 3.2过于追求有形结果……………..………………………………….….….……14
 3.3陷入全面化精细化误区……………………….……………………..……....15
4城南支行员工绩效管理改革方案设计……………………………….………..…..16
 4.1城南支行员工绩效管理的设计……………..………..……..……………….16
 4.1.1健全绩效管理组织和完善绩效管理制度…………………………..……..16
 4.1.2采用MBO模式来制定并分解绩效计划............................16
 4.1.3加强绩效辅导和改善沟通方式................................17
 4.1.4改进现有的绩效信息收集方式..................................17
 4.2岗位绩效工资制..............................................17
   4.2.1岗位绩效工资制的构成.....................................18
   4.2.1岗位绩效工资制的特点.....................................18
 4.2.3岗位绩效工资制的管理办法…………...…..……….….......…....19
 4.3 绩效面谈制度…….………..……………….….……………………………….20
 4.3.1绩效面谈的准备…………….…….…………….………........…………20
 4.3.2绩效面谈的实施…….....….……………………………………........…22
结论………………………………………………………………………………………….25
参考文献…………………………………………………………………………………….26
致谢………………………………………………………………………………………….28
附录………………………………………………………………………………………….29

摘    要
 如何采用技术手段,建立一套科学的绩效考评指标体系,解决绩效管理和考评中的难题,是当前农业银行管理工作中急待解决的问题。本文以农业银行城南支行鹤洞分行正在运行的“行员绩效考评系统”为视角,介绍了行员绩效考评指标体系设计的原则和要求、指标体系构成、指标体系操作规则以及进一步完善的建议,对农业银行开展员工绩效考评工作具有一定的借鉴意义。
  首先，本文将概述平衡计分卡和目标管理制度的原理和功用，并且阐述了农业银行城南支行的研究背景。
  其次，本文将讲述农业银行城南支行的员工绩效管理的一些现状，简述城南支行的绩效目标体系。
  再次，本文将详细阐述引起城南支行员工绩效管理问题的分析。
  最后，本文将简要叙述改进城南支行的绩效体系设计，讲述对城南支行的员工绩效管理的几点建议。
 
 关键词：农业银行，绩效体系，绩效管理 

Abstract
 How adopt technique means, the results which builds up a set of science examines index sign system, resolving a staff to manage with the hard nut to crack in the examination, is the current organization staff manages a work in nasty treat to resolve of problem. This text with the agriculture bank, the branch office is circulating of "the examination system of the staff results" for angle of view, introduced staff results to examine the principle of design of the index sign system and request, index sign system constitute, index sign system operation rule and further perfect suggestion, open an exhibition employee results an examination a work to have to certainly draw lessons from meaning to the organization business unit.
 First, this text will say the principle and effect of the card and the target management system that the balance accounts a cent all, and elaborate the agriculture bank research background for goes.
 Secondly, this text will relate employee's some present conditions with the results management that the agriculture bank pays a line; the agriculture bank pays the results target system of the lines.
  Again, this text will elaborate in detail because the agriculture bank analysis of pay the staff works results management problem.
  End, this text describes synopsis improvement the agriculture bank to pay the results system design of the lines, relating south to pay a line to the city of employee results management of what time suggestion.
 
Keyword: The agriculture bank, the business process system, the business process management