Brief analysis internal customer —— Staff degree of satisfaction Abstract:The staff more and more is regarded now as the enterprise the important resources, the staff satisfies can make the customer to be satisfied, then creates a greater value for the enterprise.Enterprise's profit ability mainly is by the customer loyalty decision, the customer loyalty is decided by the customer degree of satisfaction, the customer degree of satisfaction is by the value size decision which obtains, but the value size finally must depend on the rich working efficiency, creates to the company loyal staffs, but the staff is decided loyally to the company by it to the company whether satisfies.Therefore, wants to enhance the customer degree of satisfaction, needs to enhance the staff degree of satisfaction first. Keywords:Internal customer External customer Customer is satisfied